The Bronze Warranty - The Most Extensive Warranty in the Industry - Period

A one year parts and labor warranty is industry standard but Canyon Telecom provides a five year parts warranty on our entire line of high quality telecommunications products. The Bronze Plan is underwritten by Datacom Warranty Corporation. For more information on the Bronze Warranty click on Datacom Warranty Corporation.

The Canyon Telecom Platinum Service Plan

Even though we offer the most extensive warranty in the business, all new Canyon customers are also included in our Platinum Service Plan for the first year after installation. You can extend this coverage after the first year at a nominal charge. Parts replacement (Bronze Warranty) is just the beginning. While covered by the Platinum Service Plan you also enjoy these benefits:

• Includes all labor related to parts replacement under the Bronze Parts Warranty
• Software related problems are fully covered.
• Troubleshooting time is covered
• Troubleshooting wiring and cabling problems is covered
• No charge for "no trouble found" calls.
• No charge for initial troubleshooting of carrier (telephone company) problems
• Discounted labor rates
• Reasonable remedial training at no charge.
• Additional user guides at no charge.
• New designation strips (phone labels) at no charge.
• Free Replacement of defective base and handset cords.
• Priority scheduling of service work.
  

"Dial Tone" and Related Services

For years if you needed phone service, you called "the" telephone company. All of that has changed and businesses face a confusing array of choices when deciding on local telephone lines, long distance, data networking and internet access services. Canyon Telecom helps its customers sort through the marketing clutter and select the combination of services that are right for their unique specifications.